Zoom (ZM) Q3 earnings report 2025

Business
Zoom (ZM) Q3 earnings report 2025

Eric Yuan, founder and CEO of Zoom Video Communications, speaks at Concordia Annual Summit in New York on Sept. 25, 2024.

Leigh Vogel | Concordia Summit | Getty Images

Zoom shares were down 4% in extended trading on Monday after the video calling software maker announced strong fiscal third-quarter results and gave quarterly guidance that was just slightly above expectations.

Here’s how the company did in comparison with LSEG consensus:

  • Earnings per share: $1.38 adjusted vs. $1.31 expected
  • Revenue: $1.18 billion vs. $1.16 billion expected

Zoom’s revenue grew about 4% year over year in the quarter, which ended on Oct. 31, according to a statement. Zoom has increased revenue in the single digits for two and a half years, a sharp departure from 2020 and 2021, when the Covid-19 pandemic led the business to triple in size.

Net income, at $207.1 million, or 66 cents per share, was up from $141.2 million, or 45 cents per share, in the same quarter a year earlier.

The company reported 192,400 enterprise customers in the quarter, up 800 customers from the previous quarter.

With respect to guidance, Zoom called for $1.29 to $1.30 in fiscal fourth-quarter adjusted earnings per share on $1.175 billion to $1.180 billion in revenue. Analysts surveyed by LSEG were expecting $1.29 per share and $1.17 billion in revenue.

Zoom bumped up its view for the 2025 fiscal year. It expects $5.41 to $5.43 in adjusted earnings per share, with $4.656 billion to $4.661 billion in revenue. The middle of the revenue range implies about 3% growth.

LSEG’s consensus was $5.35 per share on revenue of $4.64 billion. In August, Zoom said it was looking for $5.29 to $5.32 per share and revenue between $4.63 billion and $4.64 billion.

During the quarter, Zoom said in the first half of 2025 it will release a premium Custom AI Companion that could connect to corporate glossaries and services such as ServiceNow and Workday. Zoom also started offering single-use webinar options, with room for up to one million attendees.

As of Monday’s close, Zoom stock was up about 24% this year, while the S&P 500 index had gained 25%.

The company also said its corporate name is changing from Zoom Video Communications to Zoom Communications Inc.

“This change reflects our evolution into an AI-first work platform for human connection and our vision for long-term growth,” Zoom’s founder and CEO Eric Yuan said on a conference call with analysts.

Don’t miss these insights from CNBC PRO

Zoom deserves another look from investors despite its weak growth, says MAI Capital's Chris Grisanti

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