Airbnb halts Beijing bookings until May due to coronavirus outbreak


Foreign tourists walk in the arrivals area at Beijing Capital Airport on January 30, 2020 in Beijing, China.

Kevin Frayer | Getty Images

Airbnb is suspending bookings in Beijing until May as the rapid spread of coronavirus hands the home-sharing giant a new kind of challenge.

The number of documented cases of coronavirus jumped by more than 15,000 to at least 60,000, most of them in China. At least 1,369 people have died from the virus, which the World Health Organization has renamed COVID-19.

Airbnb customers who had reservations in Beijing between Feb. 7 and April 30 will be refunded, a spokesman for the travel start-up said, adding that the company was following local government guidance to short-term rental companies.

Coronavirus presents a new headwind Airbnb, which is targeting this year for a long-awaited initial public offering, after spending years battling other issues, such as local laws aimed at curbing its short-term rental model.

As efforts to control the novel coronavirus outbreak continue, we will comply with additional guidance issued for the industry during this public health emergency,” Airbnb said in a statement. “We will refund and support guests who had cancelled reservations. And we will continue to work diligently to build programs that support our community of hosts.”

Bookings in Wuhan, the epicenter of the virus, are suspended until March 31. In the Yongchuan district in Chongqing in central China and Wuxi, near Shanghai, there is a freeze until Feb. 20.

The spread of the virus has roiled travel to China and elsewhere, prompting more than a dozen international airlines, including United, Delta and American, to halt or scale back China service. Airlines canceled more than 85,000 China flights from Jan. 23 through Feb. 11 because of coronavirus, figures from aviation consulting firm Cirium showed on Wednesday.

The fallout from the virus is affecting the travel industry even outside of China, as attendees are staying away from high-profile events like the Singapore Airshow. The Mobile World Congress, the world’s largest telecommunications conference that had about 100,000 attendees last year, was cancelled. The organizer called holding the trade show “impossible” because of the outbreak.

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